Running late today. Stayed up too long last night. Covering Interviewing today.Interviewing is the most commonly used testing method. Partly this is because everyone thinks he or she is a good interviewer.
Unstructured interviews are conversational and do not have set questions.
Structured interviews have a list of questions or topics to be addressed. Structured interviews tend to be more valuable and more informative.
Questions asked in an interview can take various forms.
- Situational questions ask the interviewee would react in a given situation
- Behavioral questions ask the interviewee to describe how they have responded to actual situations in the past
- Job-related questions ask the applicant about past experiences relevant to the job to try to determine performance
- Stress questions try to make the interviewee uncomfortable so that his or her responses can be evaluated
Interviews can be administered in various ways
- One-on-one interviews — One interviewer and one applicant. Common format.
- Sequential interviews — Applicant has one-on-one interviews with multiple people, one after another
- Panel interviews — Multiple interviewers, one applicant.
- Telephone interviews — Like the above, but via telephone
Things to be cautious of:
- Snap judgments
- Negative Emphasis
- Interviewers misunderstanding the job
- Pressure to hire — don’t hire someone because you are in a bind
- Nonverbal behavior
When Interviewing:
- Plan the interview. Set up an appropriate time and place for interviewing. Read the relevant information and prepare questions.
- Establish rapport with candidate. Make interviewee comfortable.
- Ask questions.
- Close interview. Make sure you’ve covered everything you want to discuss before releasing interviewee.
Other selection tools:
- Background Investigations and Reference Checks
- Immigration Status
- Work History
- Military Service
- Education
- Personal Identification
- Criminal Records
- Legal Residence
- Motor Vehicle Record
- Credit History
- Licenses
- Social Security
- Honesty Testing
- Graphology
- Physical Examinations
- Drug Screening